Top 7 CRM for Small Businesses

Top 7 CRM Solutions for Small Business Growth

If you’re a small business owner, you probably have a lot on your plate. You’ve probably got your hands full with all the day-to-day operations of running the company and keeping things in order. The last thing that should be on your mind is how to manage all your contacts and leads. But if you want to grow your business, it’s important that you have an effective customer relationship management (CRM) system in place that keeps track of all this information for you—and helps you find new opportunities for growth as well. With so many options out there, how do you know which one is best for your needs? The good news is that there are plenty of both paid and free CRM options available which makes setting up a CRM easy and affordable. We’ve narrowed down our top 7 CRM solutions below.

1. Nimble

Let’s start with a quick brief on Nimble. Nimble is a cloud-based sales and marketing software that helps you manage your sales, marketing, and customer relationships. It’s available on all mobile devices, so it can be used by small businesses on the go. You can easily set up workflows for your team and easily create and monitor assigned tasks.

Nimble offers an intuitive interface with drag-and-drop customization tools for creating lists, tracking activities, managing contacts, and more.

2. HubSpot

HubSpot, a marketing automation platform, also offers CRM software. The HubSpot CRM is integrated with the rest of the company’s offerings. This means that it will function similarly to other tools in the HubSpot ecosystem and won’t require you to learn a new system or change your workflow.

HubSpot CRM is best suited for small businesses that have fewer than 100 employees and need a relatively simple solution for managing contacts and leads. The free version provides an intuitive interface for creating leads, tracking interactions, sending emails, and scheduling meetings with clients. Paid plans include additional features such as lead scoring, reporting dashboards, and team collaboration tools (such as contact groups).

3. Zoho CRM

Zoho CRM is a cloud-based solution that can be used for free by up to 10 users. It integrates with other Zoho apps, such as Gmail and Google Drive, which makes it easy to use the product from within these existing tools.

The user interface is also intuitive and pretty easy to navigate. A simple sidebar menu allows you to access your contacts, leads, tasks, reports, and more.

Zoho’s mobile app also has a great user experience; it’s fast and responsive so you can make quick changes on the go without having to worry about losing your train of thought while switching between apps or devices in order to do so.

4. is the most affordable of all the CRMs listed here. It offers a free plan for up to 3 users and costs $7 per user per month for its paid plans. You can integrate it with your existing website using their API or Zapier integration feature if you wish to do so.

The price point makes it an excellent choice if you don’t want to spend too much on managing your leads and contacts, but still want an easy-to-use tool that will help you improve customer relationships over time.

5. Freshsales

Freshsales is an excellent CRM for small businesses. It’s affordable, easy to use, and has a mobile app.

Freshsales’ free plan allows up to five users with two-way integrations with email marketing platforms Mailchimp and ActiveCampaign (not included in the free plan). You can also extend your Freshsales account by adding more users or upgrading your package.

In addition to its features on the web app, Freshsales provides a mobile app that syncs with your desktop version of the software so you can view data while on the go.

6. Really Simple Systems CRM

Really Simple Systems CRM is a cloud-based system that helps you manage and track your contacts, leads, and opportunities. You can also use it for customer service. It’s easy to set up and use. It integrates with Gmail, Outlook, and other email clients so you’re able to create notes from messages in any of these applications.

If your business needs to keep track of multiple sales channels or project teams then this tool will help you achieve those goals by giving you an easy way to update information about deals on all fronts without double-entry into multiple systems or losing the context behind each piece of info.

7. Salesforce Essentials

Salesforce Essentials is a lightweight CRM solution designed for small businesses with fewer than 100 employees. It offers a range of features to help you manage your contacts, leads, and opportunities.

Salesforce Essentials is easy to set up and can be accessed from anywhere. This means that not only will it save you time, but it will also allow you to work on the move no matter where in the world you are.

Try one of these systems to grow your business and get to know your customers better.

To grow your business, you need to know your customers and how you can best serve them. CRM software helps you do this by managing the customer information you collect, store and analyze.

You can also use CRM to grow your business. CRM can help you identify new leads, manage existing clients and build trust by providing them with valuable information or services.

There are many CRM software options for small businesses. We hope this list helps you make an informed decision when choosing your own CRM solution.


Keetria is an entrepreneur, wellness advocate, and brand strategy coach for creatives & entrepreneurs with 16 years of public relations expertise working with some of the world’s leading brands, startups, media personalities, and entertainers. If you would like to work together, don’t hesitate to reach out!

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